Montana Justice Foundation
Montana Justice Foundation
Montana Justice Foundation


The Community Mediation Center of Bozeman: Ruby’s Story


The Community Mediation Center (CMC), located in Bozeman, Montana, is committed to fostering honest, respectful dialogue and collaborative problem solving. For the past 11 years the CMC has worked with the Justice Court in Gallatin County, providing about 30 professionally trained mediators who rotate Mondays and volunteer their time to mediate cases that the court assigns. Our Peer Mediation program began shortly after Columbine and trains incoming 6th graders to mediate disputes (only those that are deemed appropriate by school officials) with their peers. The local schools have Peer Mediator Coordinators that supervise the mediations and they assist with Mentor In-Service Trainings on a regular basis. Over 100 youth in the area are trained mediators. In addition to using professional mediators and providing ongoing training for volunteers, the CMC also trains community members to sit on Youth Justice Councils. These councils are a diversionary program and referrals come from Youth Probation. The average youth is 15 years old and has been cited with a 1st time misdemeanor.

In addition to the above programs, the CMC has established the Low-Income Family Mediation Program. The Montana Justice Foundation has funded the Low-Income Family Mediation Program once again this year. This program assists many families to develop parenting plans for children, usually ordered by the courts, which have in mind the best interests of the children. One such recent case involved a young woman named Ruby, (names have been changed to protect the clients), and her ex-husband Stephen. It had been a year since the divorce and the parenting plan needed to be revised. Ruby thought that she was ready to face Stephen, (though she hadn’t seen him since the divorce), and sit down to the table to discuss the parenting plan revision. Ruby came dressed in her best. Her long hair was nicely curled and her make-up was just right. But, when she walked into the CMC office and heard Stephen’s voice in the next room, she began to sob uncontrollably. Her perfectly applied makeup was soon a mess and her faced had become beet red as she could not stop crying.

Ruby’s lawyer arrived and she was somewhat comforted by his reassuring presence, but believed that she could not go through the door and sit down at the table. The mediators decided that they would begin the mediation in separate rooms. One mediator talked with Stephen about what mediation would involve and went over the Agreement to Mediate. The second mediator shared the same information with Ruby, all the while handing her Kleenex, and sitting close to Ruby with a hand on her shoulder. Slowly the sobs subsided and in time, Ruby went to the bathroom to freshen up and dry her tears.

Meanwhile, in the mediation room, Stephen’s chair was placed such so that when Ruby walked through the door Stephen’s back was to her and she was able to enter the room without having to meet his gaze first thing. As Ruby stepped through the door into the mediation room, she took a deep breath and let go of the fear that had initially paralyzed her. It was a huge step in for her. Although there were a few more tears, the mediation was able to proceed to a very successful conclusion. Ruby and Stephen both expressed relief afterwards in their evaluations and expressed that they both had a sense of closure and would be able to go forward with their lives and share in the future of their daughter as her parents.

While not all mediations are as successful, over 85% of the CMC family cases are concluded with partial or complete agreement. Over the past year, the program has grown from an average of 25 cases per year to over 95 cases in this year alone. With the assistance of donors and funders like the Montana Justice Foundation, CMC has been able to offer this valuable service and hire part-time staff to work exclusively with families in crisis.
For additional information about the CMC please visit: www.cmcmontana.org.

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